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About ChildLine

We are a non-profit non-governmental organisation dedicated to the well-being and protection of children and youths up to the age of 25 years. Founded in 2001, one of the main services of the organisation is a free, child-friendly, and child-sensitive proactive telephone helpline, which is available 24 hours a day, every day of the year. Through this service, children can receive crisis intervention, referrals to specialized agencies, or simply talk to a caring and skilled active listener in a safe, confidential, and anonymous way. In addition to the many collaborations, we are the official hotline for the Break the Silence Campaign on Ending Child Sexual Abuse of the Institute for Gender and Development Studies, The University of the West Indies, St Augustine Campus.

Complementing the helpline service, we have significant geographic and population coverage through structured outreach programmes both at schools and community levels which help to foster and promote psychosocial awareness and well-being among children, youths and their parents or guardians. In this regard, we collaborate with operators of recreational facilities, community centres, and service providers as well as other child-centred organisations.

We also offer free counselling where the aim is to ensure that vulnerable and at-risk children and youths have access to quality and confidential mental health and psychosocial well-being services.

To this end, we continue to develop and implement programmes and projects alone or in conjunction with other organisations to ensure that children and youths live in a society where their rights are respected.

Our Purpose

A Trinidad and Tobago where the rights of children and youths are respected, and they live in an environment free from all forms of abuse, harm, and neglect.

Our Cause

To provide reliable, accessible, and free protection and well-being services in keeping with international best practice to at-risk and vulnerable children and youths in Trinidad and Tobago.

Our Values

Our Core Values are the foundations upon which our Vision is achieved.

Respect for the Rights of Children

Positive Youth Development

Hope and Encouragement

Confidentiality and Integrity

Teamwork in Service to our Target Population

An Inquiring Mindset and a Commitment to Continuous Learning

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