About Childline
Childline Trinidad and Tobago is a charitable organisation dedicated to the protection and well-being of children and young people up to the age of 25. Founded in 2001, we work to ensure that children and young people have access to the support, protection, and services they need to feel safe, heard, and valued.
At the heart of our work is our free, child-friendly and confidential 24-hour helpline, available every day of the year. Children and young people can reach out to speak with a trained Active Listener about whatever they may be experiencing. Whether they need someone to listen, immediate support during a crisis, or help connecting with another service, we are here to listen without judgment and help them find a way forward. Where necessary, we also provide facilitated referrals to specialised agencies and services.
Our work extends beyond the helpline. Through our outreach programmes, we engage with children, young people, parents, caregivers, schools, and communities to promote awareness, resilience, and psychosocial well-being. We work alongside schools, community centres, recreational facilities, service providers, and other child-focused organisations to bring information and support closer to the communities we serve.
We also provide free, confidential counselling to vulnerable and at-risk children and young people, helping them access professional support for their mental health and psychosocial well-being.
Through our programmes, partnerships, and advocacy, we continue to work toward a Trinidad and Tobago where children and young people are protected, their rights are respected, and they have the opportunity to grow, develop, and thrive.
Our Purpose
A Trinidad and Tobago where the rights of children and young people are respected, and where they can live, grow, and thrive free from abuse, harm, and neglect.
Our Cause
To provide reliable, accessible, and free protection and well-being services to vulnerable and at-risk children and young people in Trinidad and Tobago, guided by international best practices.
Our Core Values
Our values guide how we work, how we treat others, and how we support children and young people.
Respect for the Rights of Children and Young People
We recognise, respect, and promote the rights, dignity, voices, and experiences of every child and young person.
Positive Youth Development
We believe in the strengths, potential, and ability of young people to participate meaningfully in their own lives and communities.
Hope and Encouragement
We create spaces where children and young people feel heard, supported, valued, and encouraged to believe in their possibilities.
Confidentiality and Integrity
We protect the privacy of those who reach out to us and act with honesty, professionalism, and accountability.
Teamwork in Service of Children and Young People
We work collaboratively—with children and young people, families, communities, partners, and each other—to strengthen the support and protection available to those we serve.
Curiosity and Continuous Learning
We remain open to new ideas, ask questions, learn from experience, and continually seek to improve how we serve children and young people.
