Make a Difference Through Listening
Childline’s Helpline Active Listener Training Programme prepares individuals to provide compassionate, non-judgmental support to children, youth and families through our helpline services.
Whether you are a student, professional, retiree or simply passionate about helping others, this programme provides the skills and practical experience needed to become a Volunteer Active Listener.
Who Can Apply?
- Open to anyone aged 18 years and over.
- No prior experience required.
Training Details
Theoretical Training
Dates: 4 July – 25 July 2026
Schedule: 4 Saturdays | 9:00 a.m. – 3:00 p.m.
Format:
- 2 Virtual Sessions
- 2 In-Person Sessions
Practical Training
Period: August 2026
Duration: 20 Hours
Practical training dates are flexible and will be arranged with participants.
Benefits of the Programme
Upon successful completion, participants will:
- Become eligible to serve as Volunteer Active Listeners with Childline
- Receive a Certificate of Completion
- Gain practical skills in active listening and supportive communication
- Receive lunch, snacks and stationery during in-person sessions
Programme Fee
TT$1,200
Payment may be made in two instalments.
BANKING INFORMATION
Account Name: ChildLine
Account Number: 610 433 199 201
Bank: Republic Bank Limited
Branch: Park Street
Branch Address: 9-17 Park Street, Port of Spain, Trinidad and Tobago
Registration Information
Registration and first payment deadline:
26 June 2026
Spaces are limited and applications will be processed on a first-come, first-served basis.
Have Questions?
Call (868) 632-3254
Office Hours:
Monday to Friday
7:00 a.m. – 3:00 p.m.
